Compliant M Service Specification
General information
Compliant is a service for customers who need to download and monitor tachograph and driver card data.
Compliant enables customers to download, archive and export tachograph and driver card data from their office.
Compliant offers customers the option to remotely download tachograph and driver card data. Tachograph and driver card data are automatically downloaded while the vehicle is running. The downloaded files are archived on the RIO Cloud. Customers can retrieve the archived files and store them on a local computer using the export function.
Overview of services
Once the fleet vehicles have been set up in the RIO administration area on the RIO Platform and the Compliant service has been procured for the vehicles via the Marketplace, the following Compliant services can be used for the various vehicle categories:
Functionality/data | MAN Truck | MAN Bus | MAN Van | Non-MAN brand (RIO Box) |
Automatic remote download of tachograph and driver card data | X | X | X | X |
Storage of downloaded files on the RIO Cloud | X | X | X | X |
Export of archived files to a local computer | X | X | X | X |
| Storage of company cards in the company card hosting centre | X | X | X | X |
Technical requirements
To be able to use Compliant, vehicles must be equipped as follows:
| MAN Truck | MAN Bus | MAN Van | Non-MAN brand (RIO Box) |
Use of a RIO Box (provision of RIO Box not covered by the Service GTC)
| X | X | X | X |
Use of a tachograph capable of remote downloading (not provided by MAN) with company lock implemented by company card | X | X | X | X |
To be able to use Compliant, your workplace must be equipped as follows:
- Computer (not provided by MAN) with a modern web browser in a current version.
- Use of (a) company card(s) (not provided by MAN)
- Sending company card(s) to the company card hosting centre of DAKO GmbH.
Other
We recommend the following to make optimum use of the Compliant service:
- Open the Tachograph Services application on the RIO Platform at regular intervals (at least once a week) and check the archived data.
- Always keep at least one company card in the company and only send necessary company cards to the company card hosting centre.
Expired company cards located in the company card hosting centre are automatically destroyed after the expiry date.