Webfleet Onboarding

Step-by-step instructions to connect your vehicles to RIO.


Prerequisites for activation:

  • You need an account with both RIO and Weblfeet.
  • You must have the rights of an administrator in the RIO account. This is the only way to access the fleet administration.


The new Webfleet user

We recommend that you create a new user in your Webfleet account. It is important that this user meets a few requirements, which we list below.



The user rights and the appropriate interface

Within the new user's settings, go to the "Profile" and „Interfaces" sections and make the setting as shown.



Access to the vehicles

In the "Vehicle Access" section, "Full Access" is now automatically set. Please keep this setting so that we can also collect the vehicle data.



The Fleet Administration

Log in to your RIO account and navigate to Fleet Administration via the main menu.



Start the onboarding

Once you have arrived in the Fleet Administration, you only have to click on Add. You are ready to go.



The type of vehicle

There are four different vehicle types you can activate for your RIO account. In this case, we are only interested in the truck. Therefore, click on the corresponding truck image.



The manufacturer

You can activate vehicles from numerous manufacturers. Select your brand.



The telematics provider

Each truck can be equipped with very different telematics hardware. Please select Webfleet here.



Data privacy policy

Read the privacy policy for the connection carefully and confirm it.



Your Webfleet login details

Enter your Webfleet login data. Use the user you created specifically for the connection to your RIO account.



Your vehicles

It may take a little while for your vehicles from the Webfleet account to be listed here.

Please note: We synchronise all vehicles from your Webfleet account. In the following, please only book Geo for vehicles that you intend to use on the RIO platform.



The Geo Service

In order to be able to see the position data on the RIO map, you still need to book the appropriate service. In this case it is Geo, which you need for every truck.



Booking in the Marketplace

In our Marketplace checkout, the selection has already been made and the appropriate service has also been selected. All you have to do is click on continue.



Payment method

If you have already booked services on the RIO platform, then you know this step. Simply select the desired payment method and proceed to the last step.



The confirmation

Check everything again for correctness and then confirm the booking. Now* you can see your trucks in the fleet monitor and start working on just one map.

*Here several systems work hand in hand and exchange large amounts of data. Therefore, in some cases it may take a little while until you find your vehicle on the map for the first time. After one hour at the latest, everything should fit.


We wish you the best of success with the connection of your Webfleet account!

Contact form

Do you have any questions or would you like to tell us something?