Anticipatory digital maintenance management with intelligent bundling of maintenance appointments sustainably increases the vehicle uptime of your MAN and NEOPLAN fleet. This is where the support of MAN ServiceCare S comes into play: You and your MAN service outlet can keep an eye on the condition of your vehicles at all times. This means that maintenance appointments can be scheduled well in advance.
Your MAN service outlet will contact you if one of your vehicles requires maintenance and coordinate the workshop visit with you. MAN ServiceCare S allows you to see upcoming maintenance appointments, any components to be maintained and damage reports at any time. This also reduces the administrative expenses for fleet managers.
In the event of a breakdown, the nearest MAN service outlet can review relevant vehicle details. Necessary measures can thus be assessed at an early stage.
We are constantly refining MAN ServiceCare: with preventive functions that support the operational readiness of your vehicles even more simply and comprehensively.
Preventive maintenance planning and bundling of workshop visits helps you to increase vehicle uptime.
MAN ServiceCare S supports the maintenance planning for your MAN and NEOPLAN fleet.
You can keep an eye on their status at any time – and you will never miss a maintenance date. Scheduled downtimes can be planned in good time, thus ensuring more uptime.
In case of an acute need for maintenance, your MAN service outlet will contact you proactively, inform you about the vehicle components to be replaced or repaired, and plan the time spent at the workshop. An automatic notification function informs you by email about the components concerned and upcoming appointments. So you comply with important maintenance appointments and ensure reliable route planning.
If vehicle damages are documented in the MAN Driver App, the driver can also forward the information to MAN ServiceCare S on the RIO platform. The description of the defects and photos can be sent directly to the workshop. This ensures a complete documentation, and the workshop can hold the necessary spare parts on stock right in time.
MAN ServiceCare S | MAN ServiceCare M | |
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Contracts & Warranties Information on your contracts | ||
Damage reports In conjunction with the MAN Driver App | ||
Appointment coordination Bundling and planning of appointments by your MAN service outlet | ||
Optimised assistance in the event of a breakdown Remote vehicle diagnostics by your nearest MAN service outlet | ||
Vehicle & components overview Aggregated vehicle information | ||
Detailed information vehicle & components Detailed vehicle information | 1 | |
User-defined components Create and manage user-defined components | ||
Fill levels AdBlue fluid, engine oil, fuel, washer fluid | ||
Brake linings Data available through built-in sensors | 2 | |
Tyre pressure Data available through built-in sensors | 2 | |
Proactive maintenance preferences Manage all necessary settings |
MAN ServiceCare is available for vehicles in the EU states (except Malta) as well as in Norway and Switzerland.
MAN ServiceCare M can also be used to manage vehicles from other manufacturers. In this case, only selected functions (FMS data) are available.
1 The annual inspection is available for MAN vans as a maintenance component.
2 Not yet available for MAN vans.